FAQ

Yes, our solution is certified non-toxic and safe for children, pets and your loved ones.

Service Hours: 24/7. Facility Hours: Mon-Fri: 8:30 am - 4:30 pm. Sat & Sun: By Appointment Only.

Please see each product page for a more detailed description.

  • Carpet Cleaning
    • Vacuum
    • Spotting
    • Non-toxic enzyme for sanitation
    • Light Steam Cleaning (if applicable) & Extraction
  • Rug Cleaning
    • Vacuum
    • Spotting
    • Non-toxic enzyme for sanitation
    • Deep Steam Cleaning & Extraction
  • Upholstery Cleaning
    • Vacuum
    • Spotting
    • Non-toxic enzyme for sanitation
    • Deep Steam Cleaning & Extraction
  • Air Duct Cleaning
    • Rotary Brush Agitation and Vacuum through each duct, the return, and the air handler.
  • Mattress Cleaning
    • Sanitation & Steam Cleaning/li>
  • Tile & Grout
    • High PSI Hard Surface Cleaning
    • Hand Scrubbing on Grout
  • Hardwood Floor
    • Professional Cleaning & Sanitation
    • 2 step process with deep & surface sanitation
    • High Suction Vacuum and Rotary Brush
    • Hand Polishing on Edges
    • Option for shine up

We cannot guarantee that we will remove all spots and/or stains. However, we can guarantee to 100% sanitize it. We still assure you that we will do our absolute best to treat and try to remove spots and/or stubborn stains. There are elements that can permanently discolor carpet fibers. Carpet age and type of fiber also play a role in the cleaning outcome. Our highly skilled technicians are well trained and will try to determine the probabilities of permanent spots and/or stubborn stains removal prior to cleaning.

Yes. We actually encourage customers to take advantage of our state-of-the-art rug cleaning facility. Our professional rug cleaning process, by our highly skilled technicians, is the utmost quality rug cleaning process you will find. Although there are simple steps you can take at home to keep your rugs free of dust, nothing beats a professional rug cleaning at our state-of-the-art rug cleaning facility. We are fully equipped to clean any type of rug, such as Oriental, Persian, cowhide, silk, wool, cotton and polyester, just to name a few. Rugs are picked up, cleaned, wrapped in plastic, and returned within 3-5 days, odor-free and smelling fresh.

Yes. We are certified with Institute of Inspection Cleaning and Restoration Certification, more commonly known as the IICRC, which is a key affiliate in the inspection, cleaning, and restoration industries. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. Through IICRC, we are trained-certified and a certified firm.

Yes. 3740 Overland Ave. Suite I Los Angeles CA 90034. Service Hours: 24/7. Facility Hours: Mon-Fri: 9:00 am - 4:00 pm. Sat & Sun: By Appointment Only.

We accept cash, check or credit card.

We ask for payment on the day of service. Net 30 days on approved credit.

We only use environmentally friendly, non-toxic chemicals.

Yes, SteamPro carries full coverage for any damage to home or office that occurs while we’re cleaning.

Yes. Our IICRC Certified Technician will inspect our cleaning work before leaving your home. Please contact us immediately after you notice any issues with your cleaning service.

SteamPro routinely works in Los Angeles and surrounding cities. Contact us at info@steampro.com if your city is not listed here.

Beverly Hills, Brentwood, Burbank, Bel Air, Calabasas, Culver City, Cheviot Hills, Downtown LA, El Segundo, Echo Park, Encino, Glendale, Hancock Park, Hawthorne, Hollywood, Inglewood, Los Feliz, Ladera heights, Malibu, Manhattan Beach, Mar Vista, Marina Del Rey, Mid-Wilshire, North Hollywood, Pacific Palisades, Playa Del Rey, Playa Vista, Redondo Beach, Santa Monica, Sherman Oaks, Studio City, Silverlake, Tarzana, Topanga, Valley Village, Venice, West Hollywood, Westwood, Westchester, Woodland Hills